By Karlo Murk

He is a tech geek who loves Apple devices. Ever since he was a young boy, he has been fascinated by technology and all things related to it. As he grew older, he became particularly interested in iPhone and the Apple ecosystem. He loves tinkering with the operating system and customizing it to his liking.
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Customer Experience in the Post-COVID era

The COVID pandemic completely shook the B2B sector. There is a big change in how the customer experience is carried out in businesses all over the world. Just like everyone in the world, many businesses also adopted new ways to adjust to the new change by introducing remote work and flexibility in work hours, among many other things. In this article, we will discuss how the customer service department will adapt to the post-COVID times.