How to Place an Order Using The Cart Button on WhatsApp Business—Cart is a useful feature that can make your shopping experience on WhatsApp much more seamless. It’s similar to how you would place an item in a cart when shopping in regular online stores, except you don’t have to leave the convenience that WhatsApp has to offer.

How to Place an Order Using The Cart Button on WhatsApp Business

To use the cart function, do the following:

  1. Open WhatsApp, visit the business profile you’d like to buy from.
  2. Tap on the shop icon next to their name to open their catalog.
  3. Select the item you want to purchase by tapping on them. Then, proceed with the ADD TO CART button. How to Place an Order Using The Cart Button on WhatsApp Business
  4. You can also ask the seller beforehand by tapping MESSAGE BUSINESS if you have any inquiries regarding the product.
  5. Once you’re satisfied with your selections, finalize your order by sending the purchase as a WhatsApp message to the seller.

If, at any point, you wish to edit your cart. Choose VIEW CART > ADD MORE to see all the items selected and add new ones. You can also adjust the products’ quantities. Make sure you get all the details correct before the order is confirmed. Happy shopping!